Crestpoint Systems logo—Serving business owners in the United States and United Kingdom. All communication by priority email. No calls. No meetings. Results only.

Find where your business is losing money and what to fix first

One report. Ten business days. No calls, no meetings.

In one business I reviewed, $360,000 a year was leaking across spend, pricing and operations. That was 13.3% of its revenue, and nothing looked wrong from the inside.

Limited to four engagements per quarter. Q4 2026 intake is open. US and UK businesses only.

You work hard. But the money does not show it.

The clients are there. The team is working. Revenue is coming in. But at month end, the bank balance tells a different story, and you cannot work out why.It is rarely one problem. The gap tends to sit across three areas at once: what you spend, what you earn, and how you operate. Each can look fine on its own. Together they can widen month after month without anyone inside seeing it.You may have already tried a dashboard or an AI tool. It flagged numbers. It did not tell you which ones mattered or what to do about them. That is the gap this report fills.

Which of these sound familiar in your business right now?

Tick all that apply. Takes 30 seconds. You'll see what it usually points to.

This is a general indication, not a diagnosis. Only your actual numbers can show where money is leaking.

What these usually mean

"We are busy, but the bank balance does not reflect it."
Work is coming in, but margin is being lost on the way: prices that lag costs, extra work that never gets billed, or slow-paying clients. Busy only helps if each job leaves money behind.
"Revenue is growing but profit is not following."
Costs are usually growing at least as fast as revenue. Without a clear view of which products or clients actually make money, growth can add work without adding profit.
"Costs keep rising but I cannot pinpoint where."
Many costs were approved once for a reason that no longer applies, and nobody owns them. They rarely show up as one big line, which is why they are hard to see.
"I suspect we are leaving money on the table."
This often means prices have not kept up with costs, discounts are not tracked, or work done is not fully invoiced.
"I have no clear view of which parts are profitable."
Overall profit can hide loss-making projects, clients, or services. Until costs and revenue are allocated properly, they stay invisible.
“Profit looks different by brand, market or product line.”
Shared costs, billing and fulfilment get spread in ways that hide which brand or market earns its keep. Until costs are allocated properly, a loss-making line can sit inside a healthy total.
"Operations feel slower than they should, or month-end never adds up."
Workarounds and double-handling cost time every week, and late or unreliable reports mean decisions get made on gut feel.
Seeing yourself in these?

One report. Everything in it.

  • Financial analysis: margins, cash flow, cost structure, where profit is leaking

  • Operations analysis: where work slows down and costs more than it should

  • Revenue analysis: what the business could be earning but is not

  • Plain-language report: what is wrong, why it is happening, what to fix first

  • Ranked action plan: the few priorities that move the needle most, not a list of fifty

  • Personal video walkthrough: I go through every finding with you on Loom

  • Delivered to your inbox within 10 business days of receiving your documents

I look at the full picture, not one slice. AI can flag numbers. It cannot tell you which of those numbers matter for your business right now. That is the difference.

Helping businesses find where they lose money

Jennifer Tan. For nearly two decades my work has been finding where a business loses money and fixing how it runs... Available during UK and US business hours.

Crestpoint Systems logo—Serving business owners in the United States and United Kingdom. All communication by priority email. No calls. No meetings. Results only.

What I bring to finding your gaps:• Spend: cost reduction through process redesign, vendor reviews, and keeping expenses aligned to budget• Earn: profit margin analysis, project feasibility tests before money is committed, and spotting loss-making work hidden inside group numbers• Operate: process analysis and improvement, standardised procedures, and cross-team decision-making that lifted profitability• Cash: cash flow and working-capital management• Early warning: reporting that flags costs, profitability and deviations automatically, plus KPI tracking and variance analysis to catch anomalies and recommend fixesCredentials:
· Sarbanes-Oxley Trained Professional (SOTP)
· Enterprise Risk Management Certified
· University of Liverpool, Msc. International Accounting and Finance
· University of Sunderland (UK), Honours degree in Accounting and Financial Management
My work focuses on US and UK-headquartered businesses — the operating model, reporting expectations, and decision-making structures I know best after two decades working across both markets.I started Crestpoint because I have watched good businesses lose money in places nobody was checking and I know what a single change can do when someone finds it.

Here is what the work looked like

Read this first:The results below come from roles where I led finance inside the business and carried out the fixes alongside the leadership team. The report you would receive is the diagnosis and the ranked plan, which has to come first. It tells you what is leaking, why, and what to tackle first. You or your team act on it. I cannot promise the same outcome, because results depend on how well and how fast the plan is carried out. What I can promise is that you will know exactly where to look.

International Technology ServicesSituation: A London firm expanding into Asia Pacific with no cash and plans everywhere. Pricing was all over the place, and nobody knew how to price for a competitive advantage. The business took on customers wherever it could, and expansion decisions were made from numbers nobody had checked.What I found: $360,000 a year leaking across cost, pricing and operations, spread so that nobody had connected it.What changed: Pricing was rebuilt around profit and competitiveness. Expansion was aimed at the markets and customers that made strategic and financial sense, with profitability and feasibility tested first, instead of taking every customer that came along.Result: Leakage of 13.3% of $2.7M revenue identified. Monthly result moved from a $10,000 loss to a $54,000 profit within 6 months. By the last year before acquisition, revenue was $6.04M with a 72% gross margin and 45% net margin."Executing all financial responsibilities with professionalism and ultimate competence. I have absolutely no reservations in recommending her."
Patrick M. (Chief Executive Officer, UK telecommunications group)

International Management ConsultingSituation: Money going out everywhere, no P&L that meant anything, and projects funded because someone senior wanted them. Pricing and project choices were not based on what was profitable.What I found: Costs and revenue had never been allocated across projects. Once they were, several loss-making projects hidden in the group numbers came into view.What changed: Departments became accountable for what they spent. New initiatives had to pass a profitability and feasibility check before money went out. Loss-making projects were discontinued, and the freed-up capacity went into a new joint venture and new initiatives chosen for margin.Result: Net loss of $50,000 a month became a net profit of $12,000 a month and was still improving at handover."Discharged responsibilities with an extremely high degree of competence, professionalism, and integrity."
Leon P. (Chief Executive Officer — International Management Consulting Firm)

The fee is $12,500, one time, fixed.

Full analysis, written report, ranked action plan and video walkthrough. No retainer. No add-ons. No follow-on invoices.Put it in perspective: For a $10M business, every 1% of revenue is $100,000 a year. The fee is a small fraction of what a gap cost each month it goes unreviewed.Before you pay anything, I review your application and tell you within 48 hours whether I see enough signals to justify a full analysis. If I don't, I'll tell you honestly.What this is: a one-time review of your finances, operations and workflow, based on the documents you send.What this is not: ongoing monitoring, bookkeeping, tax or accounting work, or hands-on implementation.

How it works

1. Apply. About 3 minutes. No payment at this stage.2. I reply within 48 hours with a yes or no on fit.3. If yes, you pay $12,500 to secure your slot, and I send a secure upload link.4. You send your documents: last 12 months of P&L, balance sheet, bank statements, current price list.5. Within 10 business days of receiving them, your report, action plan and video arrive by email.

How I decide fit before you pay: the application asks for a few numbers, such as revenue range and margin trend. I look for signals that usually come with leakage: margin shrinking while revenue grows, costs rising faster than revenue, cash tight in profitable months, a month-end that never reconciles. This is based on signals, not certainty. The full finding comes only once I see your documents.

Right Fit

  • Revenue between $1M and $50M. Larger group? Apply anyway if you’d like a focused review of one brand, division or market.

  • Month-end never adds up the way it should

  • The business feels harder to run than it needs to be

  • You want a straight answer, not another monthly invoice

  • You are in the US or the UK

  • You will act on what you find out

Probably not for you if:

  • It is your first year of trading

  • You want someone to run the fixes for you.

  • You are looking for a negotiated price. The fee is fixed so that every client gets the same full analysis.

Frequently Asked Questions

Q: Who does the work?
A: Me, personally. There is no team and no templates.
Q: Do you do my accounts or taxes?
A: No. I do not prepare accounts or tax returns. I look at your numbers, operations, and pricing to find where money is being lost and tell you what to fix first.
Q: Do you work with businesses that have several brands, markets or product lines?
A: Yes. That is where gaps hide most easily, because each brand or market can look healthy on its own while the combined numbers hide the leaks. For a complex structure, I may suggest starting with one brand or market so the report stays focused and useful.
Q: Do you work with larger companies?
A: Case by case. For groups above $50M in revenue, I scope a single brand, division or market so the report stays focused and useful. The fee for larger scopes is quoted after I review your application.
Q: Why no calls?
A: A conversation tells me what people believe is wrong. Your documents show what actually is. Questions are welcome by email at any time.
Q: What if I pay and the report isn't worth it?
A: That's why I screen before you pay. I only accept businesses where the signals point to a real finding. You receive a full written analysis, a ranked action plan and a personal walkthrough. It shows you where money is leaking and, just as usefully, where it isn't, so you stop chasing the wrong problems.
Q: How is my data protected?
A: Documents go through a secure upload link, are used only for your analysis, and are deleted within 3 days of delivery.
Q: Will you change anything in my business?
A: No. Access is read-only.
Q: Do you help carry out the plan?
A: No. You get the findings and the plan, and you or your team act on them.
Q: Can I negotiate the fee?
A: No. The fee is fixed for businesses of $1M to $50M so every client gets the same full analysis.

Four slots per quarter.
I take four businesses so each gets my full attention.

Q4 2026 intake is open. Once four are confirmed, the next intake is Q1 2027.Free to apply. I reply within 48 hours, and I'll tell you honestly if it's not a fit.

Email only: no calls or meetings, just results.

© 2026 Crestpoint Systems

Serving US and UK businesses. Email only: no calls, no meetings.Crestpoint Systems provides business analysis and does not provide legal, tax or accounting advice. Results depend on how the findings are acted on.